BlockBeats 消息,2 月 27 日,Cobo 联合创始人兼 CEO 神鱼在社交媒体发文表示,「过去 200 年的商业管理本质上只做了一件事——让人围绕着 SOP(标准流程)当齿轮。现在 AI Agent 来临,如果我们还按老套路把 AI 塞进旧流程里打杂,注定失败。AI 真正颠覆的不是技能,而是组织架构。
企业越大,SOP 越复杂,因为 SOP 本质上是『写给人执行的算法』。为了防错、免责,大公司不断给 SOP 打补丁,形成僵化巨网。将具备自主规划能力的 Agent 强行塞入,只会算力内耗。破局方式是打破 SOP,让人围绕 Agent 工作流工作:流程重构为「意图与护栏」,人设定目标与边界,Agent 自主寻优;员工角色变为『牧羊人』,只需编排规则、处理异常、做价值裁决。
组织架构也将重塑,部门墙坍塌,跨部门协同变为毫秒级 API 调用,中层监督岗位价值大幅下降。上一代 ERP/OA/SaaS 数字化 SOP,而下一代伟大企业将沉淀『基于意图、动态流转、人类兜底』的 Agent 框架,重写 21 世纪《科学管理原理》。」
今日报道,推特创始人 Jack Dorsey 旗下比特币支付公司 Block 正在裁减 4000 名员工,裁员比例接近一半,该公司正将赌注押在人工智能改变未来劳动生产率上。
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