How Chipotle lost its sizzle

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Chipotle Mexican Grill experienced its worst year ever, with same-store sales declining for the first time since its IPO two decades ago. This downturn is attributed to a broader slowdown in fast-casual chains, as consumers, especially those with middle and lower incomes, are cutting back on discretionary spending and seeking better value due to economic anxieties. While Chipotle plans to cater to its higher-income customers, analysts suggest it needs to broaden its appeal to more cost-conscious consumers, much like how McDonald’s saw a sales surge with its $5 meal deal.

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