2026-01-03 05:27:00

Some users have reported difficulties when applying to a compliant platform to handle debit card issues—customer service clearly stated that they can only provide temporary freezes and cannot truly close the card. What's more frustrating is that even after freezing the card, alerts for fraudulent transactions still pop up, indicating limited protective effects.

The platform's later response was to suggest that users contact the card issuer directly or go through the official complaint process. This is a bit perplexing—users originally approached the platform for a resolution, only to be redirected to a partner. Many users in the community have complained about similar issues; card security and account protection are indeed longstanding pain points.

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FOMOSapien

· 10h ago

Freezing? What a joke, and risk reminders? That's just ridiculous, it's like not freezing at all... It's the old trick of passing the buck, how many times has the platform played the game of handing it over to the card issuing bank?

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DAOdreamer

· 18h ago

Freezing a card still requires ongoing risk alerts, isn't that just a decoration? Haha

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SellTheBounce

· 23h ago

Temporary freezing just to stall? I've seen this trick too many times. Surface-level compliance, shifting responsibility behind the scenes—bottom line, as I always say—someone will always pay the price for these vulnerabilities.

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GasFeeCryBaby

· 23h ago

This is the old trick of "we can't help you, go find someone else" again, really impressive. Freezing a card still triggers risk alerts, what kind of protection is this?

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Tokenomics911

· 23h ago

Freezing is useless, and you still tell me there's a risk. This is the same as not handling it at all.

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AirdropF5Bro

· 23h ago

Frozen my ass, it's just like not frozen at all. The risk warning is still flashing on the screen.

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FlashLoanLarry

· 23h ago

ngl this is just classic value extraction play by the platform — they're basically externalizing the liability while collecting the basis points. freeze card but fraud alerts still ping? that's not a feature, that's a protocol vulnerability dressed up as "compliance"

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