Complete Guide to Performing Your KYC Verification in Three Levels

KYC verification is the essential process to unlock all trading capabilities on your account. Depending on your needs and the country where you reside, you can complete your KYC verification at three different levels: Standard, Advanced, and Pro. Each level offers different benefits and withdrawal limits.

Understand the Three Levels of KYC Verification

Before getting started, it’s important to know which KYC level best suits your profile:

• Standard Level: Requires identity verification and proof of identity (POI). This is the basic level that allows you to start trading.

• Advanced Level: In addition to Standard, includes proof of address (POA). With this level, you gain higher withdrawal limits and additional features.

• Pro Level: The most comprehensive level, adding enhanced due diligence (EDD). Some regions may require additional verification based on local regulations.

To learn more about the specific benefits and withdrawal limits of each level, consult the KYC benefits section of your platform.

How to Start Your KYC Verification: First Steps

To begin your KYC verification, go to your account and look for the “Verify Now” option in the Identity Information section.

First, you will need to indicate your current country or region of residence. This information is critical, as it will determine which documents you need to submit and which processes apply. Keep in mind that changing your residence after confirmation may require additional verification.

Identity Proof: Step-by-Step

Identity proof is the first component of your KYC verification. Here’s how to complete it:

1. Select the country where your identity document was issued and the type of document (passport, ID card, driver’s license, etc.).

2. Capture clear, legible images of your document. Make sure your full name, date of birth, and validity data are visible. Damaged or altered documents will be rejected.

3. Perform a facial recognition scan using your device’s camera. You can do this from your computer or scan a QR code to use your mobile phone.

Important notes:

• Files can be in any common image format.
• If you experience issues accessing the facial recognition page after multiple attempts, wait 30 minutes before retrying.
• If problems persist, contact support by submitting a formal request.

Identity Evaluation: Automatic Confirmation

In most cases, identity evaluation occurs automatically after completing your identity proof. However, some users may need to answer an additional assessment questionnaire.

It is your responsibility to ensure all information you submit is accurate and verifiable. You can monitor your KYC verification status via the progress bar on the left side of your screen.

Once your identity evaluation is approved, you will be enabled to deposit funds and perform trading operations. If you do not pass this stage, you will not be able to access products requiring the Standard level completion.

Proof of Address for Advanced Level

Proof of address can only be processed after successfully completing the Standard verification.

Your platform only accepts official documents as proof of residence:

• Utility bills (electricity, water, gas, internet)
• Bank or credit card statements
• Residency certificates issued by government authorities

Critical requirement: The document must have a date within the last three months. Any older document will be automatically rejected.

If you need to review the information you have already submitted, access the KYC verification page from your dashboard. Click the eye icon to view your submitted data (you will need to enter your Google Authenticator code). If you notice any discrepancies, contact support.

Enhanced Due Diligence (EDD) for Pro Level

To reach the Pro level of KYC verification, you must complete the enhanced due diligence (EDD) process.

EDD will require you to:

1. Complete a detailed questionnaire about your profile and activities.
2. Provide supporting documents to verify your income (tax returns, employment contracts, bank statements, etc.).

It’s important to know that, in exceptional cases, additional documentation may be requested even after completing EDD, especially when making large withdrawals or fiat transactions.

Your completed KYC verification is the bridge to a restriction-free trading experience. Take the time to provide accurate information and clear documents from the start to avoid unnecessary delays.