Getting Your Fund Password: A Complete Setup and Management Guide

A Fund Password serves as an extra security layer for your account, distinct from your regular login credentials. This additional safeguard becomes mandatory whenever you perform critical transactions like withdrawals or require security verification. Whether you’re setting up your Fund Password for the first time or managing existing security settings, this comprehensive guide walks you through every step of the process.

Why You Need a Fund Password

Your Fund Password operates independently from your account login password, providing dual-layer protection for your assets. By requiring this additional verification during sensitive operations, it significantly reduces the risk of unauthorized access to your funds. Think of it as a second lock on your digital wallet—even if someone gains access to your main password, they cannot withdraw your assets without this secondary credential.

Creating Your Fund Password in 4 Simple Steps

Setting up your Fund Password is straightforward. Here’s exactly what you need to do:

Step 1: Access Your Account & Security Page Navigate to the Account & Security page by hovering over your profile icon located in the upper right corner of your dashboard.

Step 2: Locate the Fund Password Section From the Account & Security menu, select Advanced Protection, then find the Fund Password option and click Settings.

Step 3: Enter Your New Fund Password Create your password and select Confirm. Keep these requirements in mind:

• Your Fund Password cannot match your login password
• It must be 8-30 characters long
• Include at least one uppercase letter, one lowercase letter, and one number

Step 4: Complete Security Verification Verify your identity through the security verification process and click Confirm. Congratulations—your Fund Password is now active and protecting your account!

Managing Your Fund Password: Update and Remove Options

Your Fund Password isn’t permanent. You can modify or deactivate it at any time by clicking the Change or Disable button next to your Fund Password setting in the Advanced Protection section.

Important: If you modify your Fund Password, you won’t be able to withdraw your assets for the next 24 hours. Plan ahead if you anticipate needing access to your funds during this period.

What to Do If You Forget Your Fund Password

Forgotten your Fund Password? Don’t worry—you have two straightforward options to regain access:

Option 1: Reset via the Disable Window Click on “Having problems with verification?” in the Disable Fund Password window.

Option 2: Reset via the Change Window Click on “Forgot Fund Password” in the Change Fund Password window.

Both options redirect you to the Reset Security Settings page. Select Fund Password reset and click Confirm. You’ll need to complete an additional security verification process.

Check your registered email address for further instructions—the review process typically requires 1-2 working days. Additional verification may sometimes be necessary to confirm your identity and protect your account from unauthorized access.

By following these steps, you’ll maintain complete control over your Fund Password while keeping your assets secured with multi-layer protection.