ServiceNow Vonage Voice AI Deal Highlights Workflow Use And Valuation Gap

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ServiceNow has integrated its platform with Vonage to embed real-time AI into customer service and IT workflows, leveraging voice data for automation and richer interaction. This integration strengthens ServiceNow’s capabilities in workflow automation and ecosystem partnerships, providing a practical AI application for enterprises. Despite a significant year-to-date stock decline, the company shows long-term returns, and the stock is currently trading below analyst targets and its estimated fair value.

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